Venice Hostels: who are we?


Venice Hostels was born at the beginning of the year 2008, from the same property of Best Bookings S.r.l., Venice based Company which is strictly related to the hotels world. As its older brother, www.best-bookings.com, Venice Hotels represents a good marketing solution for hostels and budget hotels who want to sell their rooms with no fix costs, as they just pay commission on sold rooms (15%), but nothing in advance. Results have been very good, as we are now the first website for enquiries asking for "venice hostels", or "hostels in venice" over google.com website, and this means we did our work properly giving the surfer a good product, easy to use and with a wide list of bookable properties at competitive prices.

Our call center represents an important way of helping the customer in finding out his favourite solution: the fact we are Venice based means also we know very good how each property looks like, where it lies, etc., so it's possible to fit everybody's needs in the best way. We receive day by day mails from customers saying thanks for the excellent service we gave them: that's why we consider us "Totally Customer Oriented".

In order to improve our business model we are going to complete a faithful "feedback system", thanks to which each customer will send us a review (with some marks) in order to evaluate the property he/she stayed in. This is very important both for you and for us, since the website increases its relevance in the so called 2.0 web, and you (buyer) know what you are going to choose. Feedback system should be ready at the beginning of 2009.

Each property, once it decides to start working with us, receives a userid and password which enables the possibility to put rates, availability and texts inside our extranet, which is the same we use for Best Bookings, and which gives the possibility to the property itslef to be listed also on the main site. In this sense hotels, or hostels, bed and breakfast, apartments are totally independent and manage everything by themselves; they only contact our staff for help or for explanation on how to proceed with our system. The only thing we ask for is the parity tate, that means each property must give us the same rates it uses over the web with its different marketing channels.

We also offer a new possibility, that means we can add a direct link to the official hotel site starting from the homepage of http://www.venicehostels.net, at 500,00 euro per one year, plus VAT (20%). In this sense each hotel is able to earn many direct accesses to its official website, thereofore reservations upcoming from there will be direct reservation with no commission. You can contact us for further informations.